Support
Get connected. Get fixed. Get back to work.
Download the remote support tool your Access IT technician requests, or grab trusted recovery and diagnostic utilities from one clean support center.
Before you connect. Call or email Access IT first. Only run tools during an active support session, and close remote access when the technician is finished. Nothing on this page downloads or runs automatically.
Remote Support
Start here if a technician asked to connect.
Recovery + agents
Installers and recovery media.
Need a technician?
Tell us what is happening and we will walk you through the right tool for the session.